Frequently Asked Questions (FAQ's)

Frequently Asked Questions

You asked, we answered.

Carpet stain removal cost varies greatly from company to company. Other factors that may influence the cost of stain removal services include the type of stain and also how long the stain has been settled in your carpets, sofas, rugs, or mattress. Austech provides general stain removal treatment on all of our services, however; for stubborn stains which are older; there may be an additional charge on top of the service cost. Our stain removal services start at $35.
Old, ingrained stains can be removed if they're dealt with appropriately. The longer a stain is allowed to settle into your carpet fibers, the harder it becomes to remove as it begins to bond with your flooring over time. Austech carpet cleaners use industry-leading technology paired with proven, Eco-friendly chemicals to disrupt the bond to allow for the best possible chance at lifting the old and unwanted stains from your carpets and rugs. Being proactive rather than reactive will often yield the best results. Contact us for a free estimate.
Yes, we have specialised equipment for mattress stain removal. We've trained our experienced technicians in such a manner that they can better grasp how to prepare for and clean these sorts of stains. Don't worry if your mattresses become discoloured; we've got the right solution for you. Simply give us a call and we'll take care of your mattresses!
A rug is a floor covering that does not stretch over the entire room and is not fastened to the floor, despite the fact that the two terms are commonly used interchangeably (as in an area rug). A carpet is a type of wall-to-wall carpeting that covers the whole floor of a room and is secured in place using tacking strips and glue to prevent it from coming loose and becoming a tripping hazard.
The carpet can be walked on immediately after washing with clean feet or indoor shoes; however, we recommend restricting activities on the carpet to this foot traffic until it is totally dry. This process can usually take 2-3 hours.
While we make every effort to remove any stain from your carpet, it is not always possible. A stain, for instance, has a higher possibility of becoming permanent if it has been allowed to penetrate into the fabric over an extended length of time. That is why it is important to hire us to clean your carpet on a regular basis.
We will relocate sofas, tables, and chairs for your convenience. Beds, wardrobes, china cabinets, pianos, and gadgets are not moved. You should remove anything breakable from the carpet.
An hour to two hours is the usual timeframe, although the exact amount of time depends on the size of your home.
As a whole, Austech has over 15 years of carpet cleaning experience. Our technicians are continuously developing their craft to ensure we can deliver an unrivaled level of service to all of our customers.
Every Austech technician is covered by our $10,000,000.00 public liability insurance policy.
No or very little wetness is used in dry carpet cleaning. It's a popular choice since it takes little to no time to dry. The carpet may be used right away when it is finished. This method works well for removing dirt, stains, and other allergens.
Steam cleaning involves blasting a surface with hot water and then shampooing it. This is known as "hot water extraction." This is one of the most common and effective procedures for removing tough stains and dirt. It works on the assumption that dirt is suspended in water. Solutions are sprayed ahead of time to loosen any dirt.
Cleaning your mattress is even more vital than cleaning your carpets and upholstery at home. You may assume that a mattress does not need to be cleaned until there is a spill or an accident, but the fact is that due to how frequently you use it, it requires more frequent cleaning. Like carpets and rugs, mattresses collect tremendous amounts of dead skin cells and bacteria, which is why it's important to stay on top of your health before it gets too late.
Rugs are well-known for harboring allergies, dust particles, and microorganisms. If you or anybody else in your house suffers from breathing issues, the airborne particles in your rugs can aggravate and/or cause breathing problems including asthma and allergies. Professional rug cleaning is encouraged at least once a year.
All of our services at Austech Carpet Cleaning are backed by our 100 percent satisfaction guarantee. If you are dissatisfied with our job, we will gladly re-clean till you are satisfied, or we will refund your money in full.
Dirt, allergies, germs, and mites are all removed from your carpets by a professional carpet cleaner. It is recommended that you have your carpets professionally cleaned at least once a year for your own and your family's health and safety.
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